De Shapovalov pulled off the upset to defeat Tsonga. De Shapovalov entered the match as the decided underdog, with a 30% chance to win before the match started.
From the outset, De Shapovalov refused to go away, chipping away at Tsonga's lead until De Shapovalov took their first lead during the middle stretches of the match. Tsonga never recovered after losing the lead, and by the time the match ended, De Shapovalov had earned the upset.